Every organization will have different needs and will be developing their own reopening policies and procedures and creating their own safety protocols and plans. However, sharing information is ideal for developing best practices so a consistent message is sent to the community.
The following are not recommendations, only a summary of what people are considering as they prepare to reopen.
Purchases: Search for local suppliers. Supplies include masks, face shields, desk and table shields, hand sanitizer, thermometers, gloves, directional arrows, and circles for the floor.
Strategies: Appointment only; one-to-one meetings only; existing clients only in the beginning; one learner/client in the office at a time; no waiting room or one person at a time; designated meeting rooms; meeting in group rooms not small offices; removing or limiting access to onsite computers; hiring a consultant to assess the processes; plans and procedures. Screening questions when scheduling an appointment and at the start of an appointment.
Staffing: Opening in stages, setting rotating staff schedules. Mandatory masks in common areas. Surveying staff to identify needs and concerns.
Cleaning Protocols: Cleaning washroom after each use; cleaning common areas; setting a cleaning schedule and posting a tracking form.
Other Ideas: Purchasing Personal Protective Equipment (PPE) as a group to save costs. Role playing ‘visitors to the office’ as a team so issues can be addressed before an official opening. Mounting a TV or computer screen on the wall so two people can see the screen from a distance. Tracking visitors with contact information in the event that anyone tests positive.